Two particular services that Shige's offers their customers are: one, if you have a large repair and they need to keep your car for a 1/2 to full day, they have a free drop-off/pick-up service for the customer which is super convenient. The second and more important service that they offer is they do a full check of your vehicle when you bring it in for routine maintenance and they actually take pictures of the items that need repair now or in the near future. Very convenient. I had brought in my RAV4 for a rear brake job and was shown, via pictures, that my rear suspension trailing arms needed replacing. I came back a week later to have that service completed. They completed it sooner than I expected. Andrew, who is highly knowledgeable about car repairs, always explains what work needs to be done and why. Great team of professionals at this shop!