This place is honestly one of the worst experiences I have ever had fixing a car. Brian gave me 3 different prices after calling me twice. I understand the parts were different. What I didn't understand is why I now needed to pay for an extra diagnostic. I already needed a diagnostic and he got extremely rude with me when questioning him. I don't recommend this auto repair shop. They couldn't figure out the problem. My check engine light is still on and I paid for diagnostic 2x. My car had to be towed to the dealership, because it wouldn't start after getting home.
Hi Brian, We take all feedback seriously and have thoroughly looked into the concerns you mentioned. We are committed to resolving any issues, but after reviewing our records, we could not find a customer by your name or any service history that aligns with the details in your review. If the service was completed under a different name, we would appreciate the opportunity to review the invoice so we can address the matter appropriately. While we do have a customer on file with the last name Watts, the most recent repair associated with that name was in 2017, so we are confident this is not related to your experience. If you believe this review was intended for our shop, please contact us directly at (310) 323-1824 so we can investigate further. At Shige’s Premier Auto Service, we take pride in delivering honest, high-quality service and stand behind the work we do. If this review was posted in error or intended for a different repair facility, we kindly ask that it be updated or removed. Thank you, Management Shige's Premier Auto Service
- Shige's Premier Auto Service