Gardena Auto Repair

The service is excellent & seems to get better @ each service; extra perks like providing a rental car is considerate & appreciated... Reno was polite & patient........ I know I can trust the service provided......John is tops, & he is running the business like a pro...which he is.............

Hmm where to start because every moment with Shige was beyond amazing! First, I contacted John (owner) over yelp and he just went beyond my (or anyone's) expectation with his quick, prompt and caring messages. After two messages back and forth, I immediately knew that they can put my car back on the road so I went to drop my car off right away. Rigo assisted me from beginning to end and his customer care plus mechanic skill was definitely above par (aka perfect). Juliette even provided me with rides back and forth and she made me feel very comfortable and safe both ways. Since I was struggling to find the origin of the problem for a month, I was SO delighted to hear that my car has finally been repaired. I ended my work at 6 but they even went after shop hours to wait for me to pick up the car and also provided me with a nice Shige key chain with a nice, firm handshake and they only charged me the diagnostic fee which was far beyond what I was expecting to pay so I was 100% satisfied. My car's been running better than ever since I repaired it and I am finally worry-free of my car. Thank you Shige and John for your wonderful service! Bring your car here for any auto repair/maintenance as they will make sure to bring their full attention and care into your car and bring you great end result. I already recommended to three people.

I cannot say enough about the amazing customer service, professionalism, and overall outstanding quality of work at Shiges! ...I'll do my best to keep this review concise! I recently moved to South Bay Area and our family mechanic (of over 25 years) is now too far away, so I was forced to find a new mechanic closer to home. I brought my 2008 Infinity G35 to Shiges, after work gone wrong at the hands of other careless "mechanics". I was distraught over the damage to my vehicle and felt hopeless. However, after the first conversation with the staff at Shiges, I knew my car was in the best hands. They did not rush their evaluation and communicated clearly with my husband and i throughout the process. It was apparent the staff cared just as much about my car, as I did... imagine that?!? I was literally in tears of frustration when I dropped off my car and was crying tears of joy when I picked it up. :) I'm beyond thankful to the entire staff for their kindness. Upon pickup of my car, the entire repair process was explained to us, with photos of each step! I'm convinced that Tony, the tech who tackled my repair, is a wizard! His magic saved me several thousands of dollars and immeasurable stress. Im positive this work would not have even been entertained by any other shop. John, the shop owner/president, is honest, professional, and compassionate- traits which i find extremely difficult to come by in business nowadays. Have you ever felt good about spending money on vehicle repairs?! Go to Shige's, you'll feel brand new! I've found my new, trusted mechanic. THANK YOU SHIGE'S!!!!!

I would highly recommend taking your car here. We have lived down the street from Shige's for 20 years and have never gone here. I have no idea why but I am sure glad we did. They are great!!! From the time you walk in to follow ups after the service, 5 star service. I have even had my daughter take her car there for service. When you are looking for an honest, reliable auto shop, don't hesitate to go here, they will not disappoint!!

GREAT SERVICE!I highly recommend Shige's... they are very thorough and will tell you exactly what's wrong now and the problems that will need attention in the near future.. they're not like others repair shops that say you also need this, you need that, without even looking, just to squeeze more money out of you..My company sends all our Toyota's here because Shige's know what they're doing and does a great job.. and they stand by their repairs.. with a very good maintenance and follow up program....Finally!a repair shop you can trust.

Kindness, fast work!

I hate going to dealers and auto repair shops because I always felt pressured to "fix" parts of the car (where even I knew wasn't immediately imperative) or else the world will end tomorrow. I was referred to Shige's by a friend and it was the most pleasant experience I ever had at a repair shop. They are detailed and thorough in their inspection and maintenance. They tell you their honest opinions of what needs to be fixed now, in the near future, and much later. So they don't try and oversell you on anything. I'm not knowledgeable in automobiles whatsoever, so I had asked SO many questions, especially regarding things that needed to be fixed now. They were very patient and explained everything until I was satisfied. What really sold me was how they give you timely reports (pictures included) throughout their inspections and repairs. A few days later, one of the workers called me to make sure everything is working fine and thanked me for the support, which I think is a nice personal touch. The workers are so nice and this whole experience was honestly relieving. They've earned my trust and I will definitely go to them in the future.

Went there for a wheel alignment, after reading the yelp reviews. I spent more time there than I expected to, but it was worth it! They did a total inspection of my vehicle No Charge! I got a printout and explanation of things that needed addressing highlighting the most urgent and John explained everything to me. It even included prices of parts and labor. He found things I didn't know about and checked things I had been told I needed to fix, which didn't need fixing! I got a much needed alignment guaranteed for One Year, for a very reasonable price! The girl at the desk was super helpful and knowledgeable! I will definitely bring my car back as soon as I can! They have earned their Good Reputation!! Thank you for your Great Service Shige's!

My family has been bringing their cars here for over 20 years. Jon and his team always give friendly and honest service. The only mechanic I'd ever go to. I can't recommend them enough!

You know that feeling when you know there's something wrong with your car, and you just let it go for whatever reason (money, time, laziness). But every time you get in your car you always remember you have that problem and it always bothers you. And then you finally get that problem fixed and all that stress is gone and you feel like the world is right again. Every time I leave Shige's and John has worked on my car, that free feeling from the stress is ALWAYS how I feel. I always know he fixes my car and does whatever it takes to keep it running well. I'm not even going to get into pricing, because quite honestly I don't care what he charges me, because I always know my car will be fixed. (But for those that need to know anyway. He's way cheaper than those crooked dealers, and he never tries to rip you off. If it costs a lot, he'll do his best to help you out, but he'll never add charges or work that you don't need)That's part of the secure feeling you get from him. You won't get ripped off, and you know he'll fix your car. If somehow there is a problem. He won't waffle and he'll take responsibility and fix the problem. What else can you ask for?